I have not understood why someone would expect the wheels to be replaced. A good wheel guy can make the peeling wheels look like new.Interesting. GM now authorizing refinishing the wheels rather than replacement.
Will be good to hear your take on the results. Thanks for posting this update!
Having done this many times in my 50+ years of customizing cars and motorcycles, you don't mask the machined part of the wheel. You apply axle grease with a small brush, apply paint, wait for paint to dry, remove the grease.The idea of replacement VS reconditioning in my mind comes down to the issue of how the wheels are painted/machined/finished - for anyone who has done any custom/automotive/detail paint work they will agree that having painted recesses on the spokes and painted sides of the spokes with having a machined face is not a friendly process. The amount of time/detail of masking/taping off the machined areas so you have perfect clean transitions from painted areas to machined areas can be difficult - Im guessing that when the wheels were originally made/finished that the entire wheel was painted the darker color first, then machined in the face to take the paint back off, then clear coated to seal it all. I can't see any other way that taping/masking clean perfect lines at a wheel manufacturing plant is cost effective, or logical from a quality stand point. Just my two cents.
Well . . maybe it's possible they will be sending the wheels out to a specialty refinishing shop?As I suspected - any local body shops do not have the ability to properly refinish these wheels in the way that they were originally made - now if there is a specialized wheel refinisher, then sure, have at it, they know what they are doing. This is why refinishing these specific types of wheels may be more difficult that just ordering replacements from the dealer stand point. View attachment 9523
I have a 2018 Arcadia with 26000 miles on it all 4 wheels are peeling and it is hand washed factory problem not consumer problemGenerally peeling after a wash means a harsh cleaner was used.
Did they clean the wheels or spray them before you went in. If so they may have used a cleaner that reacted with the wheels clear coat.
Odds are good it is not a warranty issue and it may be something you need to speak to the car wash about.
This is not a common issue and for all 4 wheels to fail at once generally means something was used on them that was not good.
Note the wheels on your vehicle were not made sequentially. They are made and shipped randomly so odds are slim it is a defect.
I had a dealer clean my mothers wheels with the wrong cleaner and the peeled like a sun burn. The dealer had to replace the wheels since it was their error.