I kept looking at every interior picture I could find trying to figure out how the cutting could happen. I imagined it would have to look like the pictures posted by Racefla for such cutting to happen - but none of the pictures I found looked like that could even happen at all so I was just scratching my head. Then I saw these pictures- this must have been a change early in production.
I'll have to get pics of my Outlook but I know exactly when I cut a notch in mine. It occurs when I put the belt on. I sometimes pull it straight toward the front of the vehicle and up as well to clear whatever I have in my lap.
The picture of the '08 seatbelt appears to be the same as the '07.
If the seatbelt guide is set too low or pulled straight out towards the windshield, then I can see how a cut would be created on the plastic guide.
13,500 miles on my '07 Outlook and no cuts or "bruises" on the seatbelt guides.
I did a quick search for this issue and didn’t find anything. While I was vacuuming out the mass amounts of dog hair from my Acadia’s interior on Saturday afternoon, I noticed that the plastic parts that the seatbelts come out of are getting worn by the belt. The belt is cutting into the plastic at the top of the opening on both the driver and passenger sides of the vehicle. When the belts are being worn by passengers, it doesn’t appear that it is touching that part of the plastic, so it must just be when the belt is being put on or taken off.
Has anyone else noticed this on their Acadia and have you had a dealer address it yet? My warranty is up in 3,400 miles and I want to make sure I get little things like this taken care of.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Some customers may comment on a cut, groove or worn belt adjuster bezel on the "B" pillar at the seat belt opening on the driver and/or passenger side.
Do not replace any parts at this time. This is only a cosmetic issue for the bezel and does not affect belt function. Engineering is aware of the concern and is working on a fix. This PI will be updated when more information becomes available.
So here's a question then. If I take it in and complain, and per that bulletin they do not replace it and the "fix" doesn't come out until AFTER my warranty has expired... then what? Who pays to replace it?