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Remote Start from App no longer Available

12K views 1 reply 2 participants last post by  speleos 
#1 ·
Hi All - I pay for the on-star service that allows me to remotely start my vehicle (along with locking, unlocking, etc), through the MyGMC app. Recently the start button in the app flipped over to now read "off" and when I press the button nothing happens. All other remote features work and remote starting with the physical remote works just fine. Any idea what this could be? Possibly an iOS or app issue?
 
#2 · (Edited)
... Possibly an iOS or app issue?
Most likely it is. Check the app and make sure all the 'permissions' are set right. If the OS was recently updated, reinstall it and see what happens. Of course, you can always get help from OnStar.
 
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