I would fill out the survey and skip the oil change and then make them gets the grease marks off the headlinerjcieutat said:The funniest thing of all was that they told my wife that in a few weeks she would receive a survey in the mail from GM and if she brought it to them without filling it would they would give us a free oil change.
The dealer I was using (before they shut their doors several months ago) used to call me after each service to make sure I was satisfied. They would then explain the survey process. I agree its probably more critical now than ever.jsimms said:Yeah I bet their continuance in the GM world depends upon those survey's
Thanks. I don't have any major concerns yet. There is the tranny whine with sluggish acceleration but I've read on here that its just how they designed them to save on gas mileage (unless I read incorrectly). There are small things here and there that I've noticed are not perfect, one of which is getting annoying is the rear door wont go down automatically either from the inside, the key fob nor the button underneath. It almost sounds like the crush stop sensor (dont know the actual name of that feature) is being triggered somehow.AA/78U said:Mileage is not a factor for recalls; any other TSB's etc would need to be covered by yourself or possibly an extended warranty. If you become aware of a TSB concerning your Acadia; take it in to the dealer and quote them the TSB number. The dealer can run it to see what work you want done.
Any dealer can print off a list of maintenance done by a dealer............there is also another source for this info. Private message member GeoHawk with your VIN and he can run off the same report; just be prepared to wait a few days he can be busy with workProjekt1 said:Since my Acadia is an 07, would a dealer have records of services done going back almost 4 years? If so, am I entitled to a copy of that record?
PM sent to Geo..AA/78U said:Any dealer can print off a list of maintenance done by a dealer............there is also another source for this info. Private message member GeoHawk with your VIN and he can run off the same report; just be prepared to wait a few days he can be busy with work
Now for the rear door; explain further..........the rear hatch won't close completely under power?
I had an issue with my liftgate; ended up being the liftgate control module[/color]; dealer fixProjekt1 said:PM sent to Geo..
The rear "liftgate" will not close. I can press any of the three buttons that would normally close it but it wont work. Opening the liftgate is no problem. When one of the buttons are pressed (to close it) it sounds like its trying to wok but it doesn't. Sometimes it'll lightly go down (bout an inch or so) then come right back up as if the pinch sensors were triggered somehow but there is nothing in sight that would cause the sensors to trigger it.