Perhaps because I'm in sales, I have come to find the dealerships lack of knowledge on the workings of the Acadia to be quite humorous and somewhat embarrassing.
If I didn't know the product I was selling, I would lose my job. Every salesman I have come into contact so far with respect to the Acadia didn't know much, if anything, about the vehicle. They often utter, "This is brand new, I don't know what that is or how to do that."
One would think that because this is a new vehicle that GMC has put a lot of effort into (and perhaps could define the near future for them), they may consider actually training the salespeople on its' capabilities and operational functions.
How hard would it be for the local GMC reps to take 1/2 hour to train the dealership salespeople?
They want us to plop down $40K, and we have to figure out everything about the vehicle on our own. I guess I'm just looking for a bit more professionalism for that amount of dough.
Am I being overcritical?
Yours,
Pipes
If I didn't know the product I was selling, I would lose my job. Every salesman I have come into contact so far with respect to the Acadia didn't know much, if anything, about the vehicle. They often utter, "This is brand new, I don't know what that is or how to do that."
One would think that because this is a new vehicle that GMC has put a lot of effort into (and perhaps could define the near future for them), they may consider actually training the salespeople on its' capabilities and operational functions.
How hard would it be for the local GMC reps to take 1/2 hour to train the dealership salespeople?
They want us to plop down $40K, and we have to figure out everything about the vehicle on our own. I guess I'm just looking for a bit more professionalism for that amount of dough.
Am I being overcritical?
Yours,
Pipes