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Curious how your dealer service area is?

Back when I was shopping for my Acadia, I visited a couple GMC dealerships. None of their service waiting areas were impressive. Yeah I know this is probably last on your list when buying a car. But I get all my service done at dealerships while under warranty. Today I'm servicing my Honda Piliot. The Honda dealership has a children's play area, free Starbucks coffee, huge lounge area with plasma TV's, and free WiFi (this is utmost important for catching up on work while waiting). Sure wish my GMC dealerhsip was like this.

How is your local GMC dealership's service waiting area?
-- Paul
 

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Actually the dealership I am getting mine from has all the amenities of the honda you mentioned. Hopefully I won't be spending very much time there, but it is nice that when I have to I have something for the kids to while we wait.
 

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When we lived in Michigan (America auto company country) ALL the GM dealerships near Detroit were fabulous. We now live in New York and it is a VERY different experience out here! We needed body work done on a lease vehicle a couple of years ago and were shocked that the dealer did not have an auto body repair department! This time around, with our Acadia puchase, I found a dealer that is a full service dealer however, they are 70 miles away. Worth the trip for me.
 

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Bathroom and water cooler ;D WiFi would be great then I wouldn't mind being out of the office - I just wish it was closer - 40 miles each way.
 

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My dealership is about 12 miles away, and there are many closer...

I'm making the trip tomorrow 'cuz I know I can wait for my car in their nicely-furnished waiting area and use their WiFi (or a workstation with a wired connection, that's where I'll be), plasma TV etc. It's actually an open concept to their showroom, so I can poke around the new cars too!

They actually have a pretty good incentive to draw people those 12 miles for service; they have a "buy 3 get one free" program that after you get the first free one becomes a "buy two get one free" program. I hope at some point they're actually paying me to come get work done...

If they'd only let me tool around in a new 'Vette while they were working on the Acadia, then I'd be a customer for life!
 

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My GMC dealer's facilities are definitely 2nd tier to those dealers of my other cars, (Audi and Infiniti)
 

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donlovestheas said:
Actually the dealership I am getting mine from has all the amenities of the honda you mentioned. Hopefully I won't be spending very much time there, but it is nice that when I have to I have something for the kids to while we wait.
:ditto:

my dealer also offers a free shuttle to take me too and from the dealer to my house or office.
 

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Rufio said:
Curious how your dealer service area is?

Back when I was shopping for my Acadia, I visited a couple GMC dealerships. None of their service waiting areas were impressive. Yeah I know this is probably last on your list when buying a car. But I get all my service done at dealerships while under warranty. Today I'm servicing my Honda Piliot. The Honda dealership has a children's play area, free Starbucks coffee, huge lounge area with plasma TV's, and free WiFi (this is utmost important for catching up on work while waiting). Sure wish my GMC dealerhsip was like this.
Well, my dealer has everything mentioned except for WiFi, and the coffee is Tim Horton's, not Starbucks.
They also offer free shuttle service. There's also a Casino across the street, if you need additional
financing ;D
 

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GerryL said:
My GMC dealer's facilities are definitely 2nd tier to the dealer of my other car (Infiniti).
I agree
 

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Too bad Honda doesn't spend that money on thicker metal or better looking design. Personally i could care less what their facility is like. In 20 years of driving I have probably spent all of 30 minutes waiting. Usually drop off the car and pick it up later. I dont have time for playdates or coffee at the dealership
 

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Keith said:
Too bad Honda doesn't spend that money on thicker metal or better looking design.
I could not agree more, I had a 2003 Acura MDX and that my Suburban were caught outside during a hail storm - no more than nickel size hail - and the Acura looked like someone took a ball peen hammer to the entire hood and roof and even some side panels - the Suburban did not have one mark on it. Anythink that touched the vehicle would leave a indent in the metal.
 

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linuxtwit said:
Well, my dealer has everything mentioned except for WiFi, and the coffee is Tim Horton's, not Starbucks.
They also offer free shuttle service. There's also a Casino across the street, if you need additional
financing ;D
I bought mine in Vegas @ Pat Clark. When you pull in there is a huge pull through air-conditioned garage which is nicer than the hotels valet services. Anyway, when you pull up, the service manager meets you with his tablet pc and walks around the vehicle with you, and you get to explain to him what is wrong, etc.... He doodles it on the computer, and you sign it, then he prints it out, and away you go in the shuttle to The Strip (about 1.5 miles away).

That is where I get my financing too "linuxtwit"

-Alex
 

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TV, make it yourself coffee, and some old magazines. Shuttle service to my home but I wish they had a loaner car program.
 

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Fresh brewed coffee, "home baked" cookies, freshly popped popcorn, wide screen TV, magazines, local newspaper (that actually should not be called an "amenity"--lousy paper!)  :thumb:

If only they knew how to put on an oil filter.  :sosad:
 

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TMMAR said:
TV, make it yourself coffee, and some old magazines. Shuttle service to my home but I wish they had a loaner car program.
ok i have a loaner car program too. i paid an extra 500 but unlimited time and unlimited vehicles, i can also pick my truck, so i hope my acadia breaks down (not really) so i can try the new serria denali.
 

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My dealerships Sales center is very appealing..nice carpets, nice decor, plasma tv, lounge with coffee machine..very conducive to business dealings.
The Sevice area is the opposite :p It seems to be owned by a different company. There is a small office for car rental in one corner and a desk on the other for an elderly woman manning the gasoline pump. A shelf with different engine oils as display. Chairs are obviously not changed for a long time and an old dusty CRT TV. :p
 
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