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I own a 2013 Acadia with On Star. When I received the email I called them to findout what it was all about. Was told that on my model that the OnStar Button will no longer work after Dec. 31st. That I now would have to download On Star Guardian to my cell phone to renew my membership and to access On Star for answers. You can not activate the App until you pay your membership however. Since my vehicle is an older model with no navigation or internet I've decided not to renew this year. I've pretty much got all services provided thru my car insurance that On Star offers.
This is how I interpreted what she told me. Not sure of other model years.
 
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