As promised, here is the newest wrinkle in this saga:detnick said:Since I opened this subject/topic and started this thread, I had no idea it would take on the proportions it has. In the process I learned a lot about perceptions. Admittedly, I approached this situation about Invoices and Advertising as something that the dealerships and salespeople manipulated to inflate their profits, foisting this additional monetary burden on the unsuspecting public .
But, after reading some of the responses and communicating with other members by regular e-mail, I discovered that I may have been somewhat mistaken . . . at least in regard to this particular salesperson/dealership. Given everything that has happened, I feel obligated to get this thing right . . . especially since other members took the time (and to some degree invested their "reputation" by providing a reference ). The person(s) who provided me with the reference actually gave me the name of a different salesperson, but it was the same dealership. Granted, their experience was obviously better than my first encounter, otherwise they would not have recommended any particular dealership or salesperson. I'm relieved that they felt my pain and provided me some support. :comfort: (Especially Loach, Zman and Blue[/color])
So, let me inform you that after the saleperson ("J" the Internet Manager) and his manager assurred me that the Advertising Fees would, in fact, be reflected on the official GM invoice when the vehicle is delivered, I began to feel better. I actually received a courtesy call from the dealership asking if there was some way we could come to an accommodation. After a relatively short but frank conversation, a new set of figures were discussed and ultimately mutually agreed upon. In fact, the figures are exactly as I had hoped (and expected). To date, we are actually going to be paying about $300.00 less than before. So, we are talking about perhaps as much as $300.00 under the official invoice price on this vehicle, which I am told does include the advertising costs. :thumb:
Some would say that is too much. Some would say that is a fair amount to pay for the vehicle in question. Well, the jury is still out on that . . .
I made it known to the dealership that fair consideration should be given to the trade-in at delivery. We shall see what happens . . . :-\
Remember, this whole this is predicated on the TOTAL deal, not just this part of the process.
My plan is to post the progress of this Order, Build, Delivery, Vehicle Prep, Trade-In and Closing process as it happens. My intention is to be objective (Yup, I actually said the "objective" word ). I am hoping that the dealership will continue to be true to it's word and be fair about this deal. If there is a conflict or issue that I may be incorrect about (or the flipside - the dealership or salesperson is wrong), I need your input. As a result of this little experiment, let's hope that other members who are on "the fence" will decide that they may get a good deal afterall - especially during this downturn in the ecomony as it affects the domestic automobile industry.
I should note that during this process I learned, as another poster pointed out elsewhere in the forum, that aggressive dealership personnel who know their profession actually take the time to read these forums. They learn about many things on these pages, including the moods of perspective buyers, current and former customers. I'm sure they can gauge if there is a problem or issue that needs to be addressed or researched - to do otherwise would spell disaster for their business. I learned that AcadiaForum.net [/color] is one internet location that dealers do pay attention to (believe me, I can speak from personal experience). Your comments are being monitored - your comments make an impact. 8)
So, Congrats folks! :clap2: You have gotten a lot of attention (in a good way). ;D
If you would like the full name of the dealership or the saleperson with whom I am dealing in the Chicagoland area, feel free to drop me a line and I will respond with that information ASAP. (That is, if you don't already know who it is. ;D)
"J", my faithful Internet Manager and Salesperson, responded to an inquiry I e-mailed to him about my order. He immediately responded upon his return to work (he was off yesterday) by calling me on my cellular telephone (he called me before his actual starting time). He informed me that my order was placed on August 14th and GM accepted it on August 18th. He provided my Order Number (four alpha, two numeric) and confirmed that the vehicle is listed as "Sold". He was unable to determine the actual build date, but stated that he would provide me the Production Status Code for the vehicle by next week.
I did have one other concern that I forgot to communicate to him: Another of our members posted that they placed their order either yesterday or the day before (August 20th or 21th) and were told to expect delivery by October 1st. I was wondering why that information may have been available to one salesperson and not another? For some reason my salesperson keeps telling me that I won't see my Acadia for at least 8 to 10 weeks! ???
Anyway, I am glad that there is communication between us, which helps to relieve the anxiety of waiting. :beer:
(This is the type of service that I was looking for. So far, so good.)