GMC Acadia Forum banner

1 - 13 of 13 Posts

·
Registered
Joined
·
1,542 Posts
Discussion Starter · #1 ·
Anyone on here get a letter in the mail concerning a recall on seatbelt buckles for the 2nd and/or 3rd row? I have for my Enclave, just wondering if it affects all Lambdas or not? It says that there may be a missing rivet, on a buckle for the 2nd or 3rd row, but doesn't mention what position, so could be any of the 6 buckles (8-pass) or 5 buckles (7-pass). It could come loose during an accident, and occupants would not be safe. I'm posting on here, for two reasons, one..to see if any Acadias are affected, and two...to alert anyone with an 09 Lambda, that it may affect your vehicle. (also to mention, it's on early build 2009's, but I don't have info on what vin numbers if affects, or dates, just letting you know it's for early builds)
 

·
Registered
Joined
·
487 Posts
B-Man said:
Yes , I just got mine today also. I have a 2009 Acadia. :banghead:
Why are you beating your head against a brick wall. All cars have recalls.
 

·
Registered
Joined
·
1,208 Posts
I got one too! :thumb::blob: ;D
 

·
Registered
Joined
·
1,542 Posts
Discussion Starter · #5 ·
coloradoGM said:
B-Man said:
Yes , I just got mine today also. I have a 2009 Acadia. :banghead:
Why are you beating your head against a brick wall. All cars have recalls.
Well it's just the frustration of having to take it in, and all that. Plus, this is a recall that needs to be done right away, because it's a safety issue. If it were something like "your roof air vents may come off", then it wouldn't be a pressing issue. I think that's why he's using the :banghead:
 

·
Registered
Joined
·
47 Posts
2009 Recall

On the Enclave board some people posted that they received a recall notice for their 2009 Enclave involving a safety belt buckle in the second or third row that is missing a rivet. Has anyone received a similar notice for their 2009 Acadia? Would this problem likely impact us if it affected the '09 Enclaves? ???
 

·
Premium Member
Joined
·
3,212 Posts
Re: 2009 Recall

Certain 2009 Lambdas are involved....

#08387: F/CMVSS - Second and Third Row Safety Belt Buckle Rivet Missing - Inspect Buckles - (Nov 24, 2008)

Subject: 08387 -- Second and Third Row Safety Belt Buckle Rivet Missing - Inspect Buckles

Models: 2009 Buick Enclave
2009 Chevrolet Traverse
2009 GMC Acadia
2009 Saturn OUTLOOK

--------------------------------------------------------------------------------

It is estimated that less than 250 buckles world-wide will require replacement. Do NOT order parts until the inspection determines the buckle requires replacement.

Condition
General Motors has decided that certain 2009 model year Buick Enclave, Chevrolet Traverse, GMC Acadia, and Saturn OUTLOOK vehicles fail to conform to Federal/Canada Motor Vehicle Safety Standard 209, Seat Belt Assemblies. These vehicles may have been built with a safety belt buckle in the second or third row that is missing a rivet. In a vehicle crash, if the rivet is missing, the buckle may separate from the bracket. If this were to occur, the occupant would no longer be properly restrained, increasing the risk of injury.

Correction
Dealers/retailers are to inspect the safety belt buckles in the second and third rows, and replace them if necessary.

Vehicles Involved
Involved are certain 2009 model year Buick Enclave, Chevrolet Traverse, GMC Acadia, and Saturn OUTLOOK vehicles built within these VIN breakpoints:

Year
Division
Model
From
Through

2009
Buick
Enclave
9J100153
9J118924

2009
Chevrolet
Traverse
9S100912
9S101970

2009
GMC
Acadia
9J100152
9J118925

2009
Saturn
OUTLOOK
9J100154
9J118921

The following six VINs below had a replacement buckle installed under warranty and are outside the VIN breakpoints but are included in this recall.

2009
Buick
Enclave
9J121174

2009
Chevrolet
Traverse
9S102165

2009
GMC
Acadia
9J137078

2009
GMC
Acadia
9J138235

2009
Saturn
OUTLOOK
9J144628

2009
Saturn
OUTLOOK
9J152283

Important: Dealers/retailers are to confirm vehicle eligibility prior to beginning repairs by using the system(s) below. Not all vehicles within the above breakpoints may be involved.

- GM dealers and Canadian Saturn retailers should use GMVIS.
- Saturn US retailers should use the 'Investigate Vehicle History' link on the Global Warranty Management application within DealerWorld.

For dealers/retailers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers/retailers will not have a report available if they have no involved vehicles currently assigned. - US GM and Saturn dealers/retailers

- GM DealerWorld Recall Information

- Canadian GM/Saturn dealers/retailers - GMinfoNet Recall Reports -

Export dealers - sent directly to dealers The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.

Parts Information
Note: It is estimated that less than 250 buckles world-wide will require replacement. Do NOT order parts until the inspection determines the buckle requires replacement.


Hold onto the removed buckle assembly; you will receive a request for return from the Warranty Parts Center (WPC).

GM, Saturn Canada Only: Due to a very low predicted failure rate, part availability will be limited. VIN numbers will be required and will be validated for the vehicles that need to be serviced. Orders placed via RIM will cancel. These parts have been excluded from the RIM program.

• US GM Dealers: - Part orders will be required to be placed as a CSO through EPIC or the SPAC Call Center at 1-800-433-6961.
• Canadian Dealer/Retailers: Contact TRACS at 1-866-275-5832.

Saturn US Only : Due to the small number of affected vehicles and the extremely low part replacement rate, Saturn will NOT be pre-shipping parts for this recall. Please place an emergency order if a part is required after the inspection. A PSA will then contact you and confirm the VIN and the part that has been ordered.

Part Number
Description
Qty/ Vehicle

19181955
Belt Kit, R/Seat (Bkl SI) (Ebony)
1 (If Req’d)

19181956
Belt Kit, R/Seat (Bkl SI) (Lt Titanium)
1 (If Req’d)

19181957
Belt Kit, R/Seat (Bkl SI) (Cashmere)
1 (If Req’d)

19181958
Belt Kit, R/Seat (Bkl SI) (Dk Titanium)
1 (If Req’d)

19181959
Belt Kit, R/Seat (Bkl SI) (Ebony)
1 (If Req’d)

19181960
Belt Kit, R/Seat (Bkl SI) (Lt Titanium)
1 (If Req’d)

19181961
Belt Kit, R/Seat (Bkl SI) (Cashmere)
1 (If Req’d)

19181962
Belt Kit, R/Seat (Bkl SI) (Dk Titanium)
1 (If Req’d)

19208734
Belt Kit, R/Seat #2 (Bkl SI) (Ebony)
1 (If Req’d)

19208735
Belt Kit, R/Seat #2 (Bkl SI) (Lt Titanium)
1 (If Req’d)

19208736
Belt Kit, R/Seat #2 (Bkl SI) (Cashmere)
1 (If Req’d)

19208737
Belt Kit, R/Seat #2 (Bkl SI) (Dk Titanium)
1 (If Req’d)

19208730
Belt Kit, R/Seat #2 Ctr (Bkl SI) (Ebony)
1 (If Req’d)

19208731
Belt Kit, R/Seat #2 Ctr (Bkl SI) (Lt Titanium)
1 (If Req’d)

19208732
Belt Kit, R/Seat #2 Ctr (Bkl SI) (Cashmere)
1 (If Req’d)

19208733
Belt Kit, R/Seat #2 Ctr (Bkl SI) (Dk Titanium)
1 (If Req’d)

Service Procedure
Second row seats have either two steel strap mounted buckles (captain’s chairs) or three steel strap mounted buckles (bench seat). Third row seats have two side-by-side steel strap mounted buckles at the right hand side.

SECOND ROW SEAT INSPECTION

Note: The buckle (1) will NOT separate from the mounting strap unless the buckle assembly was assembled without a rivet. If the buckle assembly was assembled without a rivet, the buckle should separate from the mounting strap when approximately 20-30 pounds of force is applied to the buckle assembly. To ensure that the buckle assembly was assembled with a rivet, perform the buckle assembly tug test three times on each buckle assembly.

To perform the buckle assembly tug test, grasp the base of the buckle (1) and rock the buckle up and down while pulling the buckle upward or away from the seat with as much force as you can apply with your hand. The buckle assembly is designed to withstand more force than can be applied during the buckle assembly tug test. Perform the tug test three times on every seat buckle assembly in the second row.

• If the buckle assembly does NOT separate, the buckle passes the inspection and no further action is required.

• If the buckle assembly separates from the mounting strap, replacement of the buckle assembly is required. Refer to the appropriate seat buckle removal and installation procedure in SI.

Note: Hold onto to the removed buckle assembly(s); you will receive a request for return from the Warranty Parts Center (WPC).

THIRD ROW SEAT INSPECTION

Note: The buckle (2) will NOT separate from the steel mounting strap unless the buckle assembly was assembled without a rivet. If the buckle assembly was assembled without a rivet, the buckle should separate from the steel mounting strap when approximately 20-30 pounds of force is applied to the buckle assembly. To ensure that the buckle assembly was assembled with a rivet, perform the buckle assembly tug test three times on each buckle assembly.

To perform the buckle assembly tug test, insert the latch plate from the outboard seat belt into the buckle (2) and pull upward or away from the seat with as much force as you can apply with your hand. The buckle assembly is designed to withstand more force than can be applied during the buckle assembly tug test. Perform the tug test three times on every seat buckle assembly in the third row.

• If the buckle assembly does NOT separate, the buckle passes the inspection and no further action is required.
• If the buckle assembly separates from the mounting strap, replacement of the buckle assembly is required. Refer to the appropriate seat buckle removal and installation procedure in SI.

Note: Hold onto to the removed buckle assembly(s); you will receive a request for return from the Warranty Parts Center (WPC).

Courtesy Transportation - For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranties. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. GM dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines. Saturn Canada retailers should refer to applicable Home Office letter on this subject.

Claim Information - GM, Saturn Canada Only
Submit a Product Recall Claim with the information indicated below:

Repair Performed
Part Count
Part No.
Parts Allow
CC-FC
Labor Op
Labor Hours

Seat Buckle Asm Inspection - No Further Action Required
N/A
N/A
N/A
MA-96
V2017
0.2

Seat Buckle Asm Inspection and Replace
1
--
*
MA-96
V2018
0.2

Add: One Second Row Buckle Asm Replace
1

0.2

Add: Addt’l Second Row Buckle Asm Replace
1

0.1

Add: One Third Row Buckle Asm Replace
1

0.3

Add: Addt’l Third Row Buckle Asm Replace
1

0.1

Courtesy Transportation for vehicles within the New Vehicle Limited Warranties (US & Canadian GM Dealers)
N/A
N/A
N/A
MA-96
**
N/A

* The "Parts Allowance" should be the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for Export) for belt kit needed to complete the repair.

** Submit courtesy transportation using normal labor operations for courtesy transportation as indicated in the GM Service Policies and Procedures Manual for vehicles within the New Vehicle Limited Warranties. Saturn Canada retailers should refer to applicable Home Office letter on this subject.

Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.

Claim Information - Saturn US Only
1. To receive credit, submit a claim with the information below:

Repair Performed
Parts Allow.
Sale Type
Case Type
Labor Op.
Labor Hrs.

Seat Buckle Asm Inspection - No Further Action Required
*
WC
VC
V2017
0.2

Seat Buckle Asm Inspection and Replace
*
WC
VC
V2018
0.2

Add: One Second Row Buckle Asm Replace

0.2

Add: Addt’l Second Row Buckle Asm Replace

0.1

Add: One Third Row Buckle Asm Replace

0.3

Add: Addt’l Third Row Buckle Asm Replace

0.1


* The parts allowance should be the sum total of the current SSPO retailer net price plus 40% of all parts required for the repair.

2. Submit courtesy transportation as a net item using the appropriate net item code.

Customer Notification - For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).

Customer Notification - For Export
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.

Dealer Recall Responsibility - For US and Export (US States, Territories, and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.

This bulletin is notice to you that the new motor vehicles included in this recall may not comply with the standard identified above. Under Title 49, Section 30112 of the United States Code, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the recall correction, your dealership may be subject to a civil penalty for each such sale.

Dealer Recall Responsibility - All
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
 

·
Registered
Joined
·
47 Posts
Re: 2009 Recall

Thanks for the info, GeoHawk.
 

·
Registered
Joined
·
30 Posts
GeoHawk , thanks for posting this notice to the dealers. It answers many of the questions that have been asked. I have taken the liberty of posting a summation of it on the Enclave Forum with proper credit back to you for your good work.
Thanks from all of us!
BD
 

·
Registered
Joined
·
1,542 Posts
Discussion Starter · #10 ·
Took mine in today, and it was all set, didn't need any parts. I'm no service tech, but I think I could have done that test myself, wish I had that info before taking it down there, but oh well...I have it documented now, so if something fails, it's shows it's been tested at the dealer.
 

·
Registered
Joined
·
47 Posts
I received my recall notice yesterday. Now I have to find the time to take our Acadia in to the dealer to see if anything needs to be fixed. I wish there was a more efficient way to handle this issue.
 

·
Premium Member
Joined
·
3,212 Posts
Twindad said:
I received my recall notice yesterday. Now I have to find the time to take our Acadia in to the dealer to see if anything needs to be fixed. I wish there was a more efficient way to handle this issue.
Twindad, you can inspect the belts yourself immediately for your own piece of mind if you can't get to the dealer right away:

SECOND ROW SEAT INSPECTION

Note: The buckle (1) will NOT separate from the mounting strap unless the buckle assembly was assembled without a rivet. If the buckle assembly was assembled without a rivet, the buckle should separate from the mounting strap when approximately 20-30 pounds of force is applied to the buckle assembly. To ensure that the buckle assembly was assembled with a rivet, perform the buckle assembly tug test three times on each buckle assembly.

To perform the buckle assembly tug test, grasp the base of the buckle (1) and rock the buckle up and down while pulling the buckle upward or away from the seat with as much force as you can apply with your hand. The buckle assembly is designed to withstand more force than can be applied during the buckle assembly tug test. Perform the tug test three times on every seat buckle assembly in the second row.

• If the buckle assembly does NOT separate, the buckle passes the inspection and no further action is required.

• If the buckle assembly separates from the mounting strap, replacement of the buckle assembly is required. Refer to the appropriate seat buckle removal and installation procedure in SI.

Note: Hold onto to the removed buckle assembly(s); you will receive a request for return from the Warranty Parts Center (WPC).

THIRD ROW SEAT INSPECTION

Note: The buckle (2) will NOT separate from the steel mounting strap unless the buckle assembly was assembled without a rivet. If the buckle assembly was assembled without a rivet, the buckle should separate from the steel mounting strap when approximately 20-30 pounds of force is applied to the buckle assembly. To ensure that the buckle assembly was assembled with a rivet, perform the buckle assembly tug test three times on each buckle assembly.

To perform the buckle assembly tug test, insert the latch plate from the outboard seat belt into the buckle (2) and pull upward or away from the seat with as much force as you can apply with your hand. The buckle assembly is designed to withstand more force than can be applied during the buckle assembly tug test. Perform the tug test three times on every seat buckle assembly in the third row.

• If the buckle assembly does NOT separate, the buckle passes the inspection and no further action is required.
• If the buckle assembly separates from the mounting strap, replacement of the buckle assembly is required. Refer to the appropriate seat buckle removal and installation procedure in SI.


If the buckle assemblies do not separate, you can be fairly certain that yours are OK and then schedule your service visit when its convenient for you. If they do separate (which it sounds like it will do fairly easily if there is a problem), well you wouldn't want anyone belted in there anyway. :p
 

·
Registered
Joined
·
47 Posts
Thanks again, Geohawk. :thumb:
 
1 - 13 of 13 Posts
Top