2017 acadia can't fill the gas tank (can't fill up/can't top off) solved - GMC Acadia Forum: AcadiaForum.net
 1Likes
Reply
 
LinkBack Thread Tools
post #1 of 15 (permalink) Old 04-27-2017, 11:34 AM Thread Starter
New Member
 
Join Date: Apr 2017
Posts: 43
2017 acadia can't fill the gas tank (can't fill up/can't top off) solved

just wanted to share this, since my dealership acted like mine was the only car doing this when it clearly isn't.

From new, my wife and I wanted to know what kind of mileage our car was getting, and wanted to verify the DIC readout, so we drove from the dealership with a seemingly full tank of gas, and headed home. this was a bit of a trip, and we managed 35MPG. Great! so, with the gauge showing low enough I felt I could get an accurate fill up (around 3/4), I proceeded to the gas station to fill up my brand new car and verify the DIC only to be there for around half an hour and get frustrated that my brand new car wouldn't fill up. I tried 3 different pumps, tried moving the nozzle around, in/out, ect... to no avail. Back to the dealership I go... They couldn't figure it out, and said they needed to call GM, ok, fair enough. two days later I call them and ask what the deal is.

Apparently there is some kind of fuel level sensor besides the one on the sending unit that closes a flap in the filler neck when it think's the tank is full. mine thinks it's full when it isn't, and GM has already made a revised part (not sure wtf is going on, this car was (wait... where the **** is the mfg date on this car?) presumably just built not that long ago.

so GM knows this is a problem, and has a part to fix it if anyone else has this problem
NotaMechanic likes this.
Isoldmysaturn is offline  
Sponsored Links
Advertisement
 
post #2 of 15 (permalink) Old 04-27-2017, 11:56 AM
Acadia NIRVANA
 
speleos's Avatar
 
Join Date: Jun 2007
Location: Maryland
Posts: 14,167
Re: 2017 acadia can't fill the gas tank (can't fill up/can't top off) solved

It would be great if you have a service bulletin number, or some other document citation to include in the thread.

2007 Acadia SLT-2, 'HiYo' Silver outside, Titanium/Ebony inside, no NAV, no HUD, no errors
speleos is offline  
post #3 of 15 (permalink) Old 04-27-2017, 04:47 PM Thread Starter
New Member
 
Join Date: Apr 2017
Posts: 43
Re: 2017 acadia can't fill the gas tank (can't fill up/can't top off) solved

I was planning on posting whatever I can get from the dealership when I go in to get the repair made.
Isoldmysaturn is offline  
Sponsored Links
Advertisement
 
post #4 of 15 (permalink) Old 04-27-2017, 04:47 PM
Acadia Freak
 
teetertotter's Avatar
 
Join Date: May 2007
Location: Janesville, WI
Posts: 1,841
Re: 2017 acadia can't fill the gas tank (can't fill up/can't top off) solved

Always run the pump at slowest speed and let it shut off. It will be very accurate. Long story short. You can look it as to why.

Bought New Oct 14' - Built July 14', SLT-1, FWD, Navigation, Ziebart Rust Protected, Mobil 1
Silver Club #7, SLT-1 Club #37
Previous: 07 Acadia, 12 Terrain

Volunteer: YWCA County Women's Domestic Violence Shelter w Children, & The Boys and Girls Club [USAF Veteran]
teetertotter is offline  
post #5 of 15 (permalink) Old 04-27-2017, 05:00 PM
Hero Member
 
Join Date: Jan 2010
Posts: 779
Re: 2017 acadia can't fill the gas tank (can't fill up/can't top off) solved

Would not it be nice to get a bitch post from a first time poster who did not have to use foul language in the post. Wait!!! We did have one yesterday.

When I see a post filled with foul language I immediately discount what the poster is writing.

George

2013 Denali,  White,  Navigation
GEORGEC is offline  
post #6 of 15 (permalink) Old 04-27-2017, 05:22 PM Thread Starter
New Member
 
Join Date: Apr 2017
Posts: 43
Re: 2017 acadia can't fill the gas tank (can't fill up/can't top off) solved

Quote:
Originally Posted by teetertotter
Always run the pump at slowest speed and let it shut off. It will be very accurate. Long story short. You can look it as to why.
sorry, I forgot to add, I did try running it slower. GM said this is a known problem with some of these cars. the flap at the bottom of the filler neck shuts and will not allow more fuel into the tank, so speed has nothing to do with it.
Isoldmysaturn is offline  
post #7 of 15 (permalink) Old 04-27-2017, 05:34 PM
Acadia NIRVANA
 
speleos's Avatar
 
Join Date: Jun 2007
Location: Maryland
Posts: 14,167
Re: 2017 acadia can't fill the gas tank (can't fill up/can't top off) solved

Quote:
Originally Posted by Isoldmysaturn
sorry, I forgot to add, I did try running it slower. GM said this is a known problem with some of these cars. the flap at the bottom of the filler neck shuts and will not allow more fuel into the tank, so speed has nothing to do with it.
Once you find that flap, please show it to us. The only thing I can visualize beyond where the nozzle gets inserted is either a deformed or misaligned fill neck (pipe). It's unfortunate no part diagrams are available on the popular part sites.

2007 Acadia SLT-2, 'HiYo' Silver outside, Titanium/Ebony inside, no NAV, no HUD, no errors
speleos is offline  
post #8 of 15 (permalink) Old 04-27-2017, 06:11 PM Thread Starter
New Member
 
Join Date: Apr 2017
Posts: 43
Re: 2017 acadia can't fill the gas tank (can't fill up/can't top off) solved

I'm repeating what the service advisor is telling me. it doesn't make any sense to me, either, but it's not the vent being blocked, and supposedly there's a flap to prevent over fuelling because if it wasn't there it would fill the tank and neck all the way and go out the vent. that's what he told me. maybe it's something different with the new capless filler neck, idk. I was planning on asking to see the parts if possible.
Isoldmysaturn is offline  
post #9 of 15 (permalink) Old 04-27-2017, 06:22 PM
Acadia NIRVANA
 
speleos's Avatar
 
Join Date: Jun 2007
Location: Maryland
Posts: 14,167
Re: 2017 acadia can't fill the gas tank (can't fill up/can't top off) solved

That's why gas station fuel dispensers are equipped with auto shutoff nozzles.

2007 Acadia SLT-2, 'HiYo' Silver outside, Titanium/Ebony inside, no NAV, no HUD, no errors
speleos is offline  
post #10 of 15 (permalink) Old 04-27-2017, 09:37 PM Thread Starter
New Member
 
Join Date: Apr 2017
Posts: 43
Re: 2017 acadia can't fill the gas tank (can't fill up/can't top off) solved

I'm just as suspicious as you. I will be there for the repair and try to see the system firsthand.
Isoldmysaturn is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the GMC Acadia Forum: AcadiaForum.net forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome